Just looking for some insight.. receiving this error when launching a particular app that worked with previous versions of the Citrix Receiver and Mac Operation system. We verified it does work in Windows and the Citrix receiver is working for other apps.
- Download Citrix For Mac
- Citrix Workspace App Mac Os
- Citrix For Mac Install
- Citrix Web App Mac Download
- Citrix Web App Mac Pro
Citrix Workspace app for Mac uses platform (OS X) crypto for connections between Citrix. Citrix Workspace app for Mac. Citrix StoreFront is an enterprise app store that improves security and simplifies deployments, delivering a modern, unmatched near-native user experience across Citrix Receiver on any platform. StoreFront makes it easy to manage multi-site and multi-version Citrix Virtual Apps and Desktops environments.
Thank you in advance!
A list containing the majority of Citrix Workspace app for Mac (formerly Receiver for Mac) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.
Process: Citrix Viewer [6593]
Citrix Workspace app for Mac provides you with self-service access to resources published on Citrix Virtual Apps and Desktop servers. Deprecation The announcements in this article are intended to give you advanced notice of platforms, Citrix products, and features that are being phased out so that you can make timely business decisions. While you can still download older versions of Citrix Receiver, new features and enhancements will be released for Citrix Workspace app. Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure.
Path: /Applications/Citrix Receiver.app/Contents/Helpers/Citrix Viewer.app/Contents/MacOS/Citrix Viewer
Identifier: com.citrix.XenAppViewer
Version: 12.3.0 (418199)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Citrix Viewer [6593]
User ID: 501
Date/Time: 2016-10-13 10:16:09.568 -0400
OS Version: Mac OS X 10.12 (16A323)
Report Version: 12
Anonymous UUID: AA94FA26-964A-5FB8-AFDF-C7A47B62D806
Sleep/Wake UUID: 13111C1E-C43E-49D9-BD5C-BC3B18DDC242
Time Awake Since Boot: 19000 seconds
Time Since Wake: 2700 seconds
System Integrity Protection: enabled
Crashed Thread: 3 2 Dispatch queue: com.apple.root.default-qos
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
*Error Code is attached
downloadWhy can't I download this file?
![Download citrix for mac Download citrix for mac](https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/media/recf-mac-mamba-ceip.png)
Solution
In recent releases of IE, Edge, Google Chrome, Firefox, and latest Citrix Workspace App clients many of the issues mentioned below have been resolved.
By default, the OS (Windows, Mac, Linux) should automatically set how to open '.ica' files when trying to launch any resource via Citrix Workspace or Citrix Storefront via the Web Store if the Citrix Workspace App is installed properly.
Confirm Citrix Workspace App is installed or use Citrix Workspace App for HTML5 ('Web Browser' option) instead.
If you continue to encounter this behavior please review the steps outlined below.
By default, the OS (Windows, Mac, Linux) should automatically set how to open '.ica' files when trying to launch any resource via Citrix Workspace or Citrix Storefront via the Web Store if the Citrix Workspace App is installed properly.
Confirm Citrix Workspace App is installed or use Citrix Workspace App for HTML5 ('Web Browser' option) instead.
If you continue to encounter this behavior please review the steps outlined below.
There can be a number of resolutions to the issue including but not limited to the following:
Install the Latest Version of Citrix Workspace App
Install the latest Citrix Workspace App version which can be downloaded here: Download Citrix Workspace App
Automatically Open ICA Files
When clicking on an application or desktop to launch via Citrix Workspace or Citrix Storefront on an Internet Browser (not within Citrix Workspace App) and an '.ica' file shows in the download bar on the bottom left please follow these steps to automatically open said file:
ICA file is downloaded during the process. After the ICA file is downloaded, enable the browser to open similar files automatically.
Note: Instructions below are similar for other OS's when using Google Chrome, Firefox, or Edge Browsers.
Internet ExplorerICA file is downloaded during the process. After the ICA file is downloaded, enable the browser to open similar files automatically.
Note: Instructions below are similar for other OS's when using Google Chrome, Firefox, or Edge Browsers.
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:- Navigate to the Citrix Workspace Store or Citrix Storefront Store
- Select the resource you are trying to access - Application or Desktop
- You will receive a notification on the bottom of the browser to 'Open, Save, Cancel'
- Select the Save.
- The download bar will now show to 'Open, Open Folder, View Downloads',
- Select the drop-down list next to 'Open' and select 'Open With'
- Find and select 'Connection Manager'
- Navigate to the Citrix Workspace Store or Citrix Storefront Store
- Select the resource you are trying to access - Application or Desktop
- Chrome will prompt a dialog box to save the '.ica' file
- Hit save to save it in the 'Downloads folder'
- On the bottom left you will see the file, click the '^' which is the drop-down list for the file in the download bar and select 'Always Open Files of This Type'
- Navigate to the Citrix Workspace Store or Citrix Storefront Store
- Select the resource you are trying to access - Application or Desktop
- Firefox will prompt you with a dialog box to save the '.ica' file
- Select 'Do this automatically for files like this from now on'
- Select 'Open With' and click 'Browse'
- Select 'Connection Manager'
Citrix Workspace App Mac Os
:- Navigate to the Citrix Workspace Store or Citrix Storefront Store
- Select the resource you are trying to access - Application or Desktop
- Edge automatically saves the file to the downloads folder by default
- On the bottom left you will see the file, click the '..' which is the drop-down list for the file in the download bar and select 'Always Open Files of This Type'
Associate .ica File Type With Citrix Connection Manager
- On Windows computers, go to Control Panel > Settings > Apps > Default apps > Choose default apps by file type
- Under Name, find .ica file type.
- Ensure that the current default is set to Citrix Connection Manager. If not, click Change program and choose Citrix Connection Manager.
Note: Connection Manager is the wfcrun32 file located as C:Program Files (x86)CitrixICA Clientwfcrun32.exe
Remove or Disable Third Party Browser Adware
Remove or disable any third party browser based Adware software that could be interfering with the successful launch of the ICA file. Restart the browser after removing these software and try again.
Clear the 'Do not save encrypted data to disk' Option
If you are using Internet Explorer, click Tools > Internet Options > Advanced tab and clear the option “Do not save encrypted data to disk.”. This option should be cleared because the dynamic files are stored in the Temporary Internet Files folder. When applications are clicked, a file is downloaded to the folder, then launched using MIME type. If access to the folder is disabled or not available, the process cannot occur successfully.
Below are for older Browser/Citrix Receiver Deployments:
No longer recommended to perform these steps in newer releases of Internet Browsers. Steps remain for any users not fully updated to the latest and greatest.Add Website to Trusted Sites
Add the site to the Trusted sites list if using Internet Explorer browser using the following steps:
- Go to Tools > Internet Options > Security tab > Sites
- In the Add this website to the zone field, enter your organization's website and click Add.
- Repeat this for the .com, .net, .org, or .gov Web site addresses of your organization to allow the use of the ActiveX ICA client object for the launched connection to be automatically accepted.
Note: It might be required to also add any additional subdomain.domain.com URLs to the Trusted sites list in the Security tab setting if still experiencing unwanted prompts.
Disable ActiveX Filtering (Enable ActiveX)
Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.Configure Internet Explorer as follows to allow successful application launching:
- Disable ActiveX filtering feature for the Web Interface site, either by:
- Disabling ActiveX filtering globally:
Click Gear icon, select Safety, de-select ActiveX Filtering. Alternatively, press Alt key and click Tools menu (ActiveX filtering is enabled if a “tick” appears next to it and is disabled if the “tick” disappears).Or - Disabling ActiveX filtering for an individual site when ActiveX filtering is enabled globally:
- Log on to the Web Interface site and attempt to launch an application. At the end of the address bar a blue warning sign appears, indicating filtered content.
- Click the blue warning sign and select Turn off ActiveX Filtering.
- Enable ICA launch using one of the following options:
- Add the site to the Trusted sites list: In the Security tab of Internet Options, add the Web Interface site to Trusted Sites list to allow the use of the ActiveX ICA client object for the launch.Or
- Disable the MIME filter: Rename the following registry key: HKEY_CLASSES_ROOTPROTOCOLSFilterapplication/x-ica
- Log off and close window then restart the browser after making this change.
Enable Citrix ICA Client plugin
Configure Internet Explorer as follows to allow successful application launching:
- Enable Citrix ICA Client IE plugin by following the steps below:
- Launch Internet Explorer
- Go to Tools > Manage add-ons
- Select Citrix ICA Client plugin and click Enable
Problem Cause
There can be a number of reasons for the issue including but not limited to:
![Download citrix for mac Download citrix for mac](https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/media/recf-mac-mamba-ceip.png)
- The *.ica file on the client needs to be associated with Citrix Workspace App
- Outdated Internet Browsers in use
Additional Resources
Citrix For Mac Install
- CTX139939 - Microsoft Internet Explorer 11 - Citrix Known Issues
- CTX200889 - Receiver for Web Workaround with NPAPI Support Removal in Google Chrome
- CTX126653 – Citrix Online Plug-in for Windows with Internet Explorer 9 Support
- Citrix Discussions - IE 11 (Website cannot find required software)
Citrix Web App Mac Download
Disclaimer
Citrix Web App Mac Pro
Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.